Kent CRM Solutions

At Kent CRM Solutions in Folkestone, we specialise in developing tailored customer relationship management systems specifically designed for home service businesses across Kent and the South East. Our industry-focused CRM software transforms how trade professionals, cleaning companies, and home maintenance teams manage their daily operations and client relationships. Drawing on over a decade of experience serving local businesses, we understand the unique challenges faced by service-based companies. Our customised solutions streamline everything from initial customer enquiries to job scheduling, quote generation, and follow-up communications - all while reducing administrative burden by up to 75%. What sets us apart is our hands-on approach to implementation and support. Every client receives personalised configuration, staff training, and ongoing technical assistance from our Folkestone-based team. Our CRM platforms seamlessly integrate with popular accounting software and digital marketing tools, creating a unified system that grows with your business. Notable features include automated appointment reminders, mobile-friendly job scheduling, instant quote generation, and customisable client communication templates. These tools have helped our clients achieve an average 40% reduction in missed appointments and a 60% improvement in customer retention rates. As active members of the Kent Chamber of Commerce and recipients of the 2022 South East Technology Innovation Award, we're committed to supporting local business growth through smart technology solutions. Transform your business operations and enhance customer satisfaction with a CRM system that's built around your specific needs. Contact our Folkestone office today for a free consultation and system demonstration.